Will it actually hold my thick hair?
Yes. The silicone teeth grip a full head and hold all day without sliding. Soft does not mean weak.
Isn't silicone too flimsy to last?
It flexes under load instead of cracking. That is exactly why it grips better than stiff plastic and why it does not snap.
What happens if it breaks?
The Forever Replacement covers it. Send a photo and your order number to support@siligirl.shop and we ship a new one, free.
How long does shipping take?
Most orders arrive in about 2 to 4 weeks. You get a tracking number by email when it ships.
Where do you ship?
Worldwide.
Can I return it?
For anything defective, damaged, or wrong, send a photo within 30 days and we will replace it or give you store credit. You do not need to mail anything back. We do not take change-of-mind returns on shipped items, but if you are unhappy, message us within 30 days and we will try to make it right.
Do I pay customs or duties?
Some countries charge import duties set by local authorities, which are the customer's responsibility.